Privacy Policy

Last updated: 9/7/2026

1. Data Collection

We collect information you provide directly to us when you create an account, book a course, communicate with us, or otherwise interact with our services. This may include your name, email address, phone number, payment information, and course progress data.

2. Usage of Information

We use the information we collect to provide, maintain, and improve our services. This includes processing transactions, sending course reminders, issuing certifications, and providing customer support. We may also use your information to send you technical notices, updates, and administrative messages.

3. Cookies and Tracking

We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

4. Third-Party Services

We may employ third-party companies and individuals to facilitate our service, provide the service on our behalf, perform service-related services, or assist us in analyzing how our service is used. These third parties have access to your personal data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

5. User Rights

Depending on your location, you may have certain rights regarding your personal data, such as the right to access, update, or delete the information we have on you. If you wish to exercise these rights, please contact us using the information provided below.

6. SMS and Email Communications

When you book a course, you consent to receive transactional messages needed to deliver the service, such as booking confirmations, class reminders, waiver requests, location and access instructions, and certification updates. These may be sent by email, telephone, or text message using the contact information you provide. Message frequency varies, and message and data rates may apply.

You can opt out of promotional messages at any time by replying STOP to a text message or using the unsubscribe link in an email. We do not sell your phone number or email address, and we do not share your contact information with third parties for their own marketing.

7. Data Retention and Security

We retain registration, attendance, and certification records for as long as necessary to administer training, issue and verify certification, resolve billing or payment disputes, and meet the record keeping requirements of the applicable certifying organization or applicable law. We use reasonable administrative and technical safeguards to protect the information we hold, though no method of transmission or storage is completely secure.

8. Contact Information

If you have any questions about this Privacy Policy, or you would like to access, correct, or delete your information, please contact us at: